Our commitment to privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This statement emphasises Verve Running's commitment to safeguarding user privacy and providing transparency about how personal information is collected and used. Here's what it entails:

• Notice of Information Practices: Verve Running provides a notice explaining its online information practices. This notice includes details about what types of information are collected, how it is collected, why it is collected, and how it is used.
• Transparency and Accessibility: The notice is made easily accessible to our users. It will always be available on our homepage and is provided at every point where personally identifiable information may be requested. This ensures that users can easily find information about data collection and usage practices whenever they interact with Verve Running’s website or services.
• User Choice: By informing users about their information practices, Verve Running enables users to make informed choices about how their personal information is collected, used, and shared. This may include providing options for users to opt in or opt out of certain data collection or usage practices.

Information we collect

This applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

• Name
• Address
• Email address
• Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

• Name
• Address
• Phone Number

Information we don’t collect

Credit/Debit Card Information - we use a third party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on our site.

How do we use this information we collect?

We use the information you provide about yourself when placing an order only to fulfil that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You can always unsubscribe from our updates at any time.

Our commitment to data security

This commitment to data security is essential for maintaining trust with users and clients. Implementing physical, electronic, and managerial procedures is crucial for protecting sensitive information from unauthorised access, maintaining its accuracy, and ensuring it's used appropriately. Here's a breakdown of what each aspect entails:

• Physical Security Measures: These include safeguards such as locked server rooms, biometric access controls, surveillance cameras, and restricted access to sensitive areas.
• Physical security measures prevent unauthorised individuals from physically accessing servers, computers, or other hardware where data is stored.
• Electronic Security Measures: Electronic security measures involve encryption, firewalls, intrusion detection systems, and secure authentication protocols. Encryption scrambles data, making it unreadable without the appropriate decryption key, while firewalls monitor and control incoming and outgoing network traffic. Intrusion detection systems detect and respond to unauthorised access attempts, and secure authentication protocols ensure that only authorised users can access sensitive information.
• Managerial Procedures: Managerial procedures encompass policies, training programs, access controls, and incident response plans. Policies define how data should be handled, stored, and protected, while training programs ensure that employees understand these policies and know how to follow security best practices. Access controls restrict access to sensitive information to only those employees who need it to perform their duties, and incident response plans outline steps to take in the event of a security breach.

By implementing these physical, electronic, and managerial procedures, Verve Running can minimise the risk of data breaches, maintain data accuracy, and ensure that information is used ethically and appropriately. This commitment to data security not only protects Verve Running and its stakeholders but also helps to build and maintain trust in an increasingly digital world.

Children’s privacy

Protecting the privacy of the very young is extremely important to us. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our site is targeted to attract anyone under 13.

How to contact us

If you have other questions or concerns about these privacy policies, please contact us here at shop@ververunning.com.au